On-site diagnosis where practical
Mobile equipment support
When the machine cannot reasonably come to the shop.
Field service may be available depending on machine location, safety, technician schedule, brand support and the repair involved. A detailed first call helps determine whether a field visit, transport or parts-first approach is most efficient.
Common applications
Where this equipment earns its keep.
Seasonal farm-equipment response
Maintenance and repair coordination
Transport planning for shop-level work
Keep researching
Related equipment and support.
Compare the machine, attachment, support and ownership plan together. The lowest purchase price is not always the lowest-cost way to get the work done.
Common questions
Answers before you call.
What information helps with a field service request?
Give an exact machine location and access instructions. Describe whether the machine can move, steer and load.
Should I include the machine serial number?
Yes. Send the complete model and serial number, current hours, machine location, fault codes, clear photos and the sequence of the problem whenever possible.
Is field service available?
Field-service coverage depends on location, machine, safety, travel and scheduling. Call the nearest store to determine whether field support or shop transport is the better plan.
Four Montana locations. One experienced team.
Availability, represented product lines and service capabilities can vary by location. Tell us where the machine will work and what it needs to do; we will route the request to the right Shepherd’s Garage team.
Parts or service
Ask about field service.
Select the store you prefer. If you are not sure, choose “Help me choose” and we will route your request to the right person.